We recently spent a week at the GR Caribe and had access to the Royal Solaris next door. We found individual employees made our stay (9 people) enjoyable. They were pleasant, entertaining, and always smiling.
Martina, Karina, and Samantha were great entertainment. Our waitress, Rosalinda, was always smiling and waited on us without a flaw with or without a tip.
Best cardio and condition I’ve ever had. Highly recommend anyone who plans on staying in shape while on vacation to take classes. He advised on nutrition and even came to the cafeteria to point out what would be best for your diet; he also recommended the best shore snorkeling cozumel for our family.
Also is extremely knowledgeable about the body and how it works. Again I highly recommend working with George when staying here and the names of the chefs were Misael and Juan Carlos, so ask for them!
Royal Solaris is a seriously picture-perfect hotel. It’s right on the beach – which was probably the cleanest beach I’ve ever seen in person. Everything in the hotel was clean, and the rooms were beautiful and comfortable.
The biggest plus here is that the staff is SO FRIENDLY. I don’t have any complaints about a single staff member here. Martina kept us entertained during the day with Flip Cup, Blackjack, and Dominos by the pool. Alberto, Andres, and Vincente provided excellent service during dinner. Marco Polo, without a doubt, offered the best food. We ate there 3 out of 5 nights, but I could have eaten there every night.
I would come back to Royal Solaris again. There was always something to do at the resort, but you could venture downtown by bus as well for just $1. We spent a lot of our time at the swim-up pool bar.