The staff, whether at the bar, dining or just in passing, they were excellent. The room view was amazing at any time of the day or night. Rustic charm. More intimate and personable. Everything was amazing.
We traveled with another family, so we each got our room, with a standard place between us — each with a great view of the Gulf of Mexico.
The on-staff entertainment was enjoyable and accessible. When they weren’t putting on a show for our kids, they were leading my wife in Yoga or Zumba classes. Or you can be pool-side while Pepe Boy leads the crowd in a competition. Pepe Boy speaks first in Spanish, then in English. Very friendly to non-Spanish speakers like me – they also recommended me the cozumel reef restoration tour near the hotel. Manu, Camila, Dafne, Francisco, and Pepe Boy were always beneficial to my family and me.
I recommend this hotel, and I already miss it. The food was excellent, and they have activities all day. They have a water park and kayaks for the family. Their prices are lower than in other hotels. They also have a kids club that my daughter enjoyed. They have beds outside for you to relax and watch the ocean.
We just got home from our vacation, and we had such an excellent time. The staff is very helpful and very friendly. The bartenders Isai, Hugo and Eduardo, were awesome and very fun to hang out with at the bar by the pool. Monu and Camilla were very friendly, and a lot of fun, plus they kept the activities going all day.
The food was pretty good, especially at the restaurant. The doorman Armando and Arlen were very helpful with everything we needed. We can’t wait to come back.
I recommend this fun water park. We had such a great time since the moment we arrived, and the kids truly loved the place. We enjoyed the unlimited drinks and food. Special thanks to Jimmy, the manager. Despite the park being quite full during our visit, he made sure we were all attended. We will definitely be back!